South Bay Collision Center

Contacts

Address:
5001 West Rosecrans Avenue, Hawthorne, CA 90250
Get directions

Website:
southbaycollisioncenter.com

Phone number:
+1 310-676-8107

Categories:
Establishment   Car repair  

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Reviews about South Bay Collision Center

• Talitaufa Mateaki

  Mar, 28 2018
  ★ ☆ ☆ ☆ ☆
  The only reason i put a star up is so i can write a review... By far the worst auto body shop I have ever had to deal with. They did not fix the problem and only made it worst. Paint job on the rear bumper doesn't match. Not enough clear on it. When they buffed my car they ended up burning some of the paint. Totally ruined my paint job and covered the entire car with swirls and streaks of scratches and then tried to say it wasn't from them. Entire driver side was covered with over spray. There was even some over spray inside the car. Trunk doesn't close properly. Reverse cam is not aligned. Now that happend the first time I took my car there. Only reason I took the car back the 2nd time was because my insurance agent recommend I have them fix the problem they caused. When I got the car back the second time problem got worse.. more scratche, rear tail lights were out of alignment, trunk wasn't aligned, paint was still burnt in a few spots, still had over spray covering the driver side of the car. Rear bumper and rear quarter panels looked a shade different from the rest of the car. When I pointed out all the problems to the owner/manager sako who I was appointed to after dealing with his brother Vic who offloaded me to him once he knew there was problems with the car and didn't want to deal with it. he disagreed with everything I pointed out. Claiming that all the problems like the scratches and over spray was not from their shop when clearly it was because it's been at their shop the entire time. I got into a verbal argument with both the owners. I had to call My mercury insurance agent to schedule a meeting so I can show him all the problems that they have caused to my car. After meeting with my agent and the body shop owners, somehow my agent talked me into to letting them try to fix the problems one last time. On the third time it looked almost the same. Only thing different I noticed was they removed some of the over spray (not all of it) they touched up one of the burnt paint spots and that was it. Car was still covered in swirls and streaks of scratches.

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